We are pleasantly surprised by the opinion of our clients about BOI. The NPS of BOI is: 46%! NPS 0% The last time BOI had a client satisfaction survey, the NPS was 35%, a s ...
We are very happy with the research provided by BOI Research Services, because they work very methodological, they produce useful insights, and their recommendations are actionable and precise.
It is one of the best Market Research we have seen from our international markets. It goes beyond our expectation and will give us a lot of good inputs to prepare the Indonesian local menu!
I like to say that “BOI is our 360 degree friend”. BOI is one of the research agencies that can build and develop a friendship, not merely a client-relationship. Bravo! Good luck to BOI!